Effective Date: 23 November 2025

Kelec Electrical Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.kelecec.com.au ("Site") and use our services.

1. Information We Collect

We collect information you provide directly to us when you:

• Submit inquiries or bookings via our booking software, Tradify

• Use contact forms or subscribe to our communications

• Interact with our Site and services

We also automatically collect information through cookies and similar technologies, including:

• Google Analytics data (e.g., device info, pages visited, time spent)

• Google Ads data to measure and improve ad effectiveness
  

2. How We Use Your Information

We use your personal information to:

• Provide and manage our electrical services and bookings

• Communicate with you regarding your inquiries and appointments

• Improve and customise your experience on our Site

• Analyse Site usage and performance using Google Analytics

• Deliver relevant advertising through Google Ads

• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our Site uses cookies, including third-party cookies from Google, to enhance user experience, analyse traffic, and deliver personalised advertising. You can adjust your browser settings to refuse or delete cookies, but this may affect Site functionality.

4. Disclosure of Your Information

We may share your information with:

• Service providers who assist in delivering our services, including Tradify (our booking system)

• Google as part of our advertising and analytics services

• Law enforcement or regulatory bodies when required by law

• We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access or disclosure.

6. Your Privacy Rights

• Under Australian law, you have the right to:

• Access and correct your personal information held by us

• Complain about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner (OAIC)

• Opt-out of marketing communications by contacting us

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Changes to this Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Rhys Kelley - Director

Email: rhys@kelecec.com.au
Phone: +61 423 068 476